BOBBI BOSS Boss Wig Wet & Wavy 100% Unprocessed Human Hair Full Wig OLINDA (2024)

We want you to be satisfied with your purchase, but if you decide to return, we’re here to help.

If you are not satisfied with your purchase, you may return it for a refund for online purchases. You can only exchange your in-store purchases at the store. The FINAL SALE ITEMS listed below are neither refundable nor exchangeable.

All Items must be returned unopened in their original packaging with all tags intact. Returned items found to be used, damaged, not in their original state, or not in resalable condition will not be processed. Item and its packaging should not be tampered with in any way (ex. No tearing, no bending, no untying, and no removing of any material included in the original packaging) for your return to be processed.

Items without proof of purchase will not be accepted for a refund or an exchange. Refund will be applied to the original method of payment.

Hera Beauty does not offer price adjustment for any product.

FINAL SALE ITEMS

(No exchange or refund will be issued)

  • Items that could be worn (Wigs, Ponytails, Buns, Clip-in Hair, Leggings, Wig caps, etc.)
  • Jewelry
  • Items on sale or on promotion (ex. 2 for 1)
  • Unsealed Items
  • Cosmetics & tools (lipsticks, foundations, brushes, scissors, etc.)

Hera Beauty wants to ensure our customers the items they purchase are brand new. Above items are not eligible for a return due to hygienic issues.

Hair Tools with Warranty

Hair tool, such as irons and dryers, can be returned for an exchange within the warranted time if it’s a defect. Original cash register receipt is required to process the exchange.

Hera Beauty reserves the right to limit or refuse to accept the return of certain merchandise at any time and for any reason.

Items purchased online must be returned by mail to our Service Centre within 14 calendar days upon the receipt date indicated on the delivery service tracking system. We will notify you by e-mail address associated with your account once your return has been processed.

You are responsible for the shipping and handling charges of your returns unless the wrong item was sent by mistake. In case you receive a wrong item, you have 7 calendar days upon receipt of your purchase to notify us.

Disclaimer:Please note that manufacturers may alter their ingredient lists or information on their packaging. The product packaging or product color may differ from what is displayed on the screen. Content on this site is for reference purposes only.

For all returns, please send an e-mail to support@herabeauty.ca. You’ll receive a reply within 3 business days.

If your return has been accepted***, please send the parcel with theReturn Form(EN) /formulaire de retour (FR).

All returns of online purchases must be mailed to the following address.

HERABEAUTY.CA SERVICE CENTRE

ATTENTION: RETURNS DEPARTMENT
3591Rue ASHBY

St.Laurent, QC
H4R 2K3

***Please note that the return acceptance doesn’t guarantee a refund or an exchange.

Please package your return items in a well-padded box to prevent damage in transit. We advise you to choose a carrier that provides a tracking number.

Items returned outside the return timeframe may not be approved for a refund.

No return parcels will be accepted without prior confirmation of return acceptance. All such parcels will be returned back to the sender.

If the sub total amount is less than $70 after refund,free shipping is no longer applicable. The customer is still responsible for the handling fee(s).

Please note that you will be responsible for shipping and handling charges. If you send items that are not approved for a refund to us, they will be returned back to you.

Original shipping and handling fees are non-refundable.

Please note that we do not offer exchanges for online purchases. We only offer refunds.

Hera Beauty is not able to make any adjustments for currency valuation.

Hera Beautyis not responsible for any lost, delayed, and damaged parcel during transit.

Within 14 daysof purchase, we willEXCHANGEunused product in its original conditionupon presentation of original cash register receiptfor an item of equal value or higher.

NO REFUNDS.EXCHANGE ONLY.

NO EXCHANGE, NO RETURN on ITEMS THAT COULD BE WORN (EX.WIGS, clip-in hair extensions, ponytails, hair buns, wig caps, etc.), ITEMS ON SALE, jewelry, clothing, accessories, and cosmetics.

* Exchange of an in-store purchase shall be done in person at any Hera Beauty Store (not acceptedby mail).

* If initially defective, KISS or Nicka K brand’s hair dryer/iron will be exchanged for the same product within a year with its original receipt.

For defective ANDIS clippers, please contact ANDIS company.

Some restrictions may apply; see stores for details. HERA BEAUTY reserves the right to limit or refuse to accept the return of certain merchandise at any time and for any reason.

BOBBI BOSS Boss Wig Wet & Wavy 100% Unprocessed Human Hair Full Wig OLINDA (2024)

FAQs

What are the problems with human hair wigs? ›

Wearing a human hair wig can have some health risks if not taken care of properly. Some of the risks include: Scalp irritation: Wearing a wig that is too tight or not properly adjusted can cause irritation and itching on the scalp.

How do you wash a Bobbi Boss human hair wig? ›

General Human Hair Wig Care Instructions

Drench the wig with a solution of lukewarm water and a deep cleansing shampoo or a wig shampoo. Use only lukewarm water. Use a brush to work additional shampoo into the hair using the same combing technique that was used initially to comb the hair.

Should I wash my human hair wig before wearing it? ›

Although many wigs suppliers claimed their wigs are no chemical and no smell, most of wigs are made of chemicals. Besides, some suppliers will spray humectant on the hair, so there may be a little smell, so you should clean a wig before wearing to remove any debris and smellleft in during the manufacturing process.

What is the most natural looking wig ever? ›

Human hair wigs offer the most realistic look and feel, allowing for greater versatility in styling. On the other hand, synthetic wigs are more affordable, require less maintenance, and often come pre-styled.

Does wearing a wig damage your real hair? ›

Wearing wigs is a common practice for style, convenience, or personal preference. While wigs themselves don't directly cause hair loss, prolonged use, improper fitting, or friction can lead to a condition called traction alopecia. With regular care, breaks from wearing, and proper fitting, these risks can be mitigated.

Is wearing a wig bad for your natural hair? ›

If you follow proper hair care rituals and take the time to take care of your natural hair and your wig, then the risk of wigs damaging your hair is minimal. It's important to also note that if your wigs aren't worn properly, it can cause traction alopecia.

Does Bobbi Boss hair tangle? ›

Overall, LOVE THIS HAIR and will purchase again. I like the hair but it definitely tangles easily. I still use it but don't keep the hair in for long. Of note is the fact that the color listed as T4/30 (dark brown with highlights) is really only color 4.

How often should you wash a human hair wig? ›

The number of times you wash your human hair wig within a certain period will depend on how often you wear the wig and also the season; hotter weather may require more frequent washes whereas in cooler weather you can get away with fewer washes. On the whole, we recommend washing your wig every 7-10 wears.

Can you wash a human hair wig with regular shampoo? ›

Regular shampoo strips the natural oil produced on your scalp, but that oil is not present on human hair wigs. So, regular shampoo can make your human hair wig dry and damage it. However, not all regular shampoos are bad for human hair wigs. You can wash a wig with regular shampoo if it is sulfate and paraben-free.

How many times can you wear a wig before washing? ›

Generally, we would recommend washing your wig every six to eight wears. This allows you to maintain a clean, fresh wig and prolong the life of your wig without over-washing it, which can lead to a lifeless, dull wig, or even cause damage to the fibres.

Should you brush a human hair wig? ›

Ultimately, your wig will look better when you brush it regularly and care for it properly. We suggest brushing wigs frequently to tackle knots when they're small and easy to remove. A high quality wig should be cared for as they are an investment.

What to do before wearing a new wig? ›

Whether you just got your wig out of the box or it's stored in a plastic bag, the very first thing you should do before you put the wig on is give it a good shake while holding the wig from the bottom. Then, take your wire brush, and brush back the wig upside-down. This will detangle the hair and give it volume.

How long will a human hair wig last? ›

With proper care, human hair wigs can last anywhere between 2 to 5 years — a stark contrast to the few short months you may get out of a synthetic wig. Not only do they outshine synthetic wigs in longevity, but they fare better in quality and versatility.

What is the lifespan of a human hair wig? ›

Proper care and maintenance ensure a high-quality human hair wig lasts anywhere from 1 to 3 years. Some well-maintained human hair wigs have even been known to last longer.

How long can you wear a human wig for? ›

There is more than one answer to this question, and different wig users may answer differently based on their personal experience with their wigs. However, on average, the longevity of a human hair wig lies somewhere between 1 to 3 years. It may even last for longer than that.

Are human hair wigs hard to take care of? ›

Since your wig is, well, a wig and not your natural hair, you don't need to follow the same wash day schedule. Instead, the frequency should be based on how often you wear the piece. "It's best to shampoo and condition your human hair wigs at least every eight to 10 wears," the stylist explains.

References

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